Privacy Policy

This Privacy Policy describes how Vermont Tile Installation ("we," "us," or "our"), located at 7600 S Vermont Ave, Los Angeles, CA 90044, collects, uses, and protects information you provide when visiting our website at https://vermonttileinstallation.com or contacting us through the contact form on this site.

1. Information We Collect

When you submit the contact form on our website, we collect the following information that you voluntarily provide:

• Your name
• Your phone number
• Your email address (optional at time of submission)
• Your city
• A description of your project or message

We do not automatically collect sensitive personal data, financial information, or government identification numbers through this website. Standard web server logs may capture your IP address, browser type, referring page, and the date and time of your visit. These logs are used for security monitoring and basic analytics only.

2. How We Use Your Information

The information you submit through our contact form is used solely to respond to your inquiry, provide a project estimate, schedule a consultation, and follow up on any open requests you have made. We do not sell, rent, lease, or share your personal information with third-party marketers. We do not use your information for automated profiling, targeted advertising beyond what is described below, or any purpose unrelated to your inquiry.

We may use Google Ads and Google Analytics to understand how visitors find and interact with our website. Google may set cookies in your browser as part of these services. Information collected through these tools is subject to Google's own privacy policies, which you can review at https://policies.google.com/privacy.

3. Data Retention

We retain contact form submissions for as long as necessary to complete the service inquiry or for a reasonable period to allow for follow-up. If no service relationship results from your inquiry, we do not retain your information beyond what is needed to close the communication. You may request deletion of your information at any time by contacting us at the email address below.

4. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, please contact us at [email protected] or call (626) 642-5980. We will respond to verifiable consumer requests within 45 days as required by law.

5. Cookies

Our website may use cookies and similar tracking technologies set by Google Analytics and Google Ads. These are used to understand general traffic patterns and measure the effectiveness of advertising. You can control cookie behavior through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies to collect personally identifiable information beyond what you submit directly in our contact form.

6. Third-Party Services

Our site uses Google Fonts (hosted externally), Font Awesome (hosted via CDN), Google Maps (embedded iframe), and Trustindex (review widget). Each of these services may collect technical data such as your IP address when your browser loads resources from their servers. Their use is governed by their respective privacy policies. We use these services for legitimate website functionality and do not use them to build personal profiles of visitors.

7. Data Security

We take reasonable technical measures to protect the information you submit through our contact form, including HTTPS encryption for all data transmitted between your browser and our server. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security of any data transmitted to us.

8. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to request deletion of your information, contact us at:

Vermont Tile Installation
7600 S Vermont Ave
Los Angeles, CA 90044
Phone: (626) 642-5980
Email: [email protected]